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FAQs

Signing up

What is a Caary Business Mastercard®?

Caary is a corporate card that does not require a personal credit check or personal guarantee, and there is no annual fee. It connects to your corporate bank account and offers a number of benefits tailored to businesses.

How much does it cost?

Caary is a no-fee credit card. That means there are no annual card fees and no foreign transaction (FX) fees.

Will applying for Caary affect my personal credit score?

No. Applying for Caary, whether your application is approved or rejected, will never affect your personal credit score.

How do I sign up?

To sign up for Caary, get started here: https://caary.com/get-caary.

You will need to be an authorised signing officer for your company. Here’s a short list of information you will be asked for as part of the application process:

  • The sign-in and password for your business bank account.
  • Corporation details such as incorporation number, business number and address.
  • Personal information, including address and date-of-birth, for all significant owners (>25% ownership) and up to three signing officers of the corporation.
  • A selfie and pictures of a government issued ID, such as a driver’s licence.

Why do you collect all of this information?

Business credit is typically assessed by looking at credit history, which many small businesses don’t have. As a result, they rely on their personal credit history and get personal credit cards to use for business purposes. They end up taking on personal risks that their business should carry.

By connecting your account through a reputed open banking service provider, Caary can assess your business based on cash flow and assets versus credit history and we do not need a personal guarantee. This means we can extend more corporate credit to small businesses in Canada.

The other information collected in the application process is mandated by Canada’s financial intelligence unit, the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC).

What do you do with my data?

The information you provide to us during the application process is used to make credit decisions and manage credit limits on an ongoing basis.

In time, Caary may also use the data collected to assess spending patterns and make recommendations on how clients can optimize their spending.

Check out our privacy policy for more information.

Who qualifies for Caary?

Caary serves small to medium-sized Canadian businesses across a wide array of industries.

In order to qualify for Caary, a business must:

  • Be a registered corporation in Canada (Quebec coming soon).
  • Have at least a $35,000 average account balance in its business bank account.
  • Meet at least one of the following three requirements:
    1. Minimum annual business revenue of $250,000.
    2. Minimum of $400,000 in Assets Under Management (AUM) based on liquid, investable assets with federally regulated financial institutions. AUM cannot include assets that cannot be typically liquidated in a short period of time (i.e., the equity in real estate assets).
    3. Minimum annual credit card spend of $25,000 (i.e., purchases that are eligible for a direct payment through a credit card).

What are Caary's Terms and Conditions?

Our Terms and Conditions can be found here.

Our Privacy Policy is here.

Does Caary charge foreign transaction fees?

Nope, Caary does not charge any foreign transaction fees!

Caary cards

What type of card is Caary?

Caary is a corporate credit card powered by Mastercard and issued by Peoples Trust Company. Caary offers both physical and virtual cards.

Can I add my Caary card to my digital wallet?

Coming soon, Caary customers will be able to add both their physical and virtual cards to Apple Pay and Google Pay.

What is the difference between virtual and physical cards?

Virtual cards can be used for any digital and online purchases and will soon be available for use in-store on your digital wallet.

Program administrators can issue virtual cards for employees with set spend limits and expiry dates, so there is no card-sharing needed and no need to rely on personal credit cards. This also means that administrators can create cards for specific expenses and projects and dedicate cards for suppliers.

Physical cards can be used for all purchases, including in-store.

You can pick which type of card to issue to employees at any time.

Will my Caary card work internationally?

Caary cardholders can use their cards at any of the millions of merchants across 200+ countries where Mastercard is accepted.

How do you monitor fraud?

Caary has real-time fraud monitoring in place that will alert you if any transactions are not expected so that you can review and approve these transactions easily.

Can I control spend on my Caary card?

Caary allows you to issue employee cards and dedicate supplier cards with custom spend limits that automatically enforce your company’s spend policies.

You can also control expiry dates with virtual cards. When issuing virtual cards, you can choose a date in the future when the card will stop accepting transactions. This creates flexibility to support specific expenses or projects, like a seven-day trip or a month-long software trial.

You can also lock and unlock or cancel any card at any time online.

How do I reset my password?

From the admin portal, click “Forgot Password.” Enter the email address associated with your account and click “Send verification code.” A verification code will be sent to your email address. Enter the verification code in the admin portal and follow the instructions to create a new password.
From the mobile app, click “Forgot your password.” Enter the email address associated with your account and click “Send email.” A verification code will be sent to your email address. Enter the verification code in the app and follow the instructions to create a new password.

Savings and rewards

How can I use my cash-back rewards?

Cash-back rewards are automatically redeemed into your account. Each month, your statement will show the collected points that have been converted automatically to cash rewards.

In time, you will be able to carry a balance of these reward points until your program administrator chooses to redeem them.

How is the cash back calculated?

Customers earn 1.5% cash back on all spend. This is calculated as 1.5 points per dollar. Each reward point is worth one cent.

Security and fraud

Is Caary secure?

At Caary, we take security and the protection of your data very seriously. We achieve this goal through a multitude of approaches:

Multi-Factor Authentication

Caary leverages automated systems to proactively prevent account takeover attempts and other malicious requests. We require all accounts to opt into multi-factor authentication and immediately verify any suspicious activity with the business owner.

Encryption

All data is transmitted with encryption-in-transit using HTTPS or similar protocols. Furthermore, all data is securely stored with encryption-at-rest using AES-256 or higher standards. Where possible within databases, we also leverage in-field encryption to protect particularly sensitive data.

Tokenization

Caary uses tokenization to protect your card and CVV numbers.

PIPEDA

We operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s main federal law relating to privacy in the private sector. It covers personal information collected, used or disclosed while carrying out commercial activities.

Trusted Third Parties

When we need to leverage third parties to help provide service to you we verify that they have adopted equally stringent security protocols. Our legal officer ensures we have a comprehensive contract in place and our security team further approves any engagement.

Still have questions?

 

Please reach out to info@caary.com and we’ll be happy help you.